Get the work done faster with our support team on your demand!
Now Premium Support allows to get Advanced Theme Integration service for free.
Premium Support members get Premium extension that allows to show separate sidebar on product pages, enable product tags and more awesome settings!
You are always welcomed to ask for free support on the WordPress forum, however if you prefer fast, confidential email support we are available 24h a day by email.
Please do not donate for eCommerce Product Catalog. We finance its development from premium support, extensions and consulting services.
What do you get with premium support?
- One year of high quality and speedy support from our team of WordPress experts.
- Guaranteed reply in less than 24 hours! Normally in less than 1 hour.
- Available 24h of every working day!
- Premiun extension for free
- Fast, thorough and professional replies for all plugin issues.
- Ideal for business websites and websites that generate income as our swift replies ensure that all issues are addressed and corrected as quickly as possible.
As a free addition we will provide you a Premium extension. It allows to enable separate sidebar for all product pages, set custom width for product description and the sidebar, enable product tags and some optional enchancement to category widget.
Premium extension features:
- Enable product sidebar on product page under the image.
- Enable/disable sidebar on product listing pages
- Set product sidebar width
- Enable product tags
- Show child categories only on parent category pages
What is not included in premium support?
Premium support is valid only for our plugins. It means that reviewing or fixing your custom code or any other third party code is not included. If you need any additional features in our free plugin it can be done via consulting services.
Please see our Support Policy.
What are the steps?
- After we receive payment confirmation you will receive an invitation email to the premium support list and Premium extension;
- In the invitation email you will get premium support email address;
- The Premium extension will allow you to send support tickets dirextly from product settings support tab;
- Use the address to get fast, thorough and professional replies for all plugin issues.