Enable backorders

This feature is a part of Inventory Manager. Click here to see all Inventory Manager features.

You can enable the backorders in Catalog Settings > Inventory Manager:

Backorders configuration screen

Once you check the Display Ready / Reserved Columns checkbox, it will enable the backorders functionality.

The Ready and Reserved columns will show up in the cart:

Backorder columns in cart

You can also configure:

  • Backorder confirmation message – if filled, it will display a message to confirm the order of unavailable items.
  • Backorder alert – it filled it will display the second confirmation for backorder

Both messages work only if there is at least one product in the cart with back ordered quantity.

The first back-order confirmation message

The first message shows up when you click the Place an order button:

First backorder confirmation message

The user has two choices:

  1. Order only available quantities – when clicked, it will automatically change the selected product quantities in the cart to what is available, and the user is directed to the checkout.
  2. Order all quantities – the second back-order confirmation message shows up, or the user is directed to checkout if the message is not defined.

The second back-order confirmation message

The second message shows up when you select the Order all quantities option in the first message:

Backorders second confirmation message

The user has two options:

  1. Yes – it will direct the user to the checkout to complete the back-order
  2. No – it will refresh the cart page so the user can modify the order.