Effective and last updated: 10 September 2026
1. Who we are and when these terms apply
impleCode is operated by Advert Lab Norbert Dreszer trading as impleCode, Poland. Our full business and contact details are available on our Contact page. You can also email support@implecode.com.
These terms govern our website, paid plugin products, support, consulting and AI Enhance service. The product description and order confirmation specify what you purchase. A separately agreed written statement of work takes precedence for the work it covers. Our Privacy and Cookies Policy explains how we process information.
By placing an order or using a service, you agree to these terms. You must have legal capacity to contract and, when acting for a business, authority to bind it. Do not use the service if you cannot accept these terms. Nothing here removes rights that applicable consumer law does not allow you to waive.
2. Products, licences and accounts
Our WordPress software is supplied under the GNU General Public License where stated in the product package. That licence governs your rights to use, modify and redistribute the covered code. A purchase may also provide time-limited access to downloads, updates, support or hosted services. GPL rights do not grant access to those services after their entitlement expires, or a licence to use impleCode names, logos or trademarks in a misleading way.
Our website text, documentation, graphics, branding and other non-software content may be viewed and used as needed for ordinary use of our website and services. Other copying or republication requires our express permission unless another licence or the law permits it. When copying or republication is expressly permitted by us, retain copyright, trademark, ownership and similar notices and provide clear impleCode attribution with the original page URL. Automated scraping, spidering, crawling and bulk extraction require our prior written permission, except for ordinary public-search indexing that respects our published technical controls. These website-content restrictions do not apply to GPL-covered software, material supplied under another express licence, lawful quotation or other statutory exceptions.
Keep your account details accurate and your passwords, licence keys and service credentials secure. You are responsible for activity you authorize through your account and must tell us promptly about suspected unauthorized access. Licence and website limits shown for your purchase apply to support, updates and hosted services. Do not share service credentials to bypass those limits. Accounts, licence-management records and entitlements to support, updates, downloads and hosted services are personal to the purchasing person or entity and may not be sold, shared or transferred, including with a website or business, without our prior written consent under section 12. This restriction does not reduce your GPL rights in software already delivered or rights protected by mandatory law.
3. Prices, payment and renewals
Prices are displayed in US dollars unless stated otherwise. Applicable taxes and the total amount payable are displayed as required by law before an order is placed. Prices intended exclusively for business customers may be shown exclusive of VAT where permitted by law. Payments are processed through providers such as PayPal and Stripe. You must provide accurate billing information and authorize the payment method used.
Paid plugin purchases normally include one year of support and updates unless the offer states another period. Support and update renewals are offered on the terms and at the price disclosed before renewal. By starting a subscription, you authorize impleCode and its payment providers to charge your chosen payment method automatically at the disclosed interval until you cancel. Renewals are charged at the applicable renewal price disclosed to you. If the renewal price or other material subscription terms change, we will provide the notice and obtain any consent required by applicable law before the changed terms apply.
Cancel future renewals through the available account or payment-provider controls, or contact us before the next payment is due. For paid AI subscriptions, cancellation normally takes effect at the end of the paid entitlement period, during which eligible access continues. Cancellation does not by itself refund a completed payment. Keep your cancellation confirmation.
4. Refunds and consumer rights
For an initial paid AI Enhance purchase, our voluntary refund is available within 30 days of purchase only until the first paid AI enhancement is consumed. Once a paid enhancement is consumed, that purchase is no longer eligible for this voluntary refund. Contact support with the order details to request a refund.
For an initial purchase of other paid products and services, our voluntary 30-day refund offer applies before you start using the purchased service, subject to any more favourable product-specific offer. For this voluntary offer, use includes more than three support interactions, ordering another paid product after the initial order, or changing the websites assigned to the licence. Contact us if you are unsure how the offer applies to your purchase.
Unless a particular offer expressly states otherwise, our voluntary refund offers apply only to the initial purchase and do not cover renewal payments. If you have already received a voluntary refund for a product or service, you cannot obtain another voluntary refund after repurchasing that same product or service. These limits apply only to our voluntary offers; statutory refunds, withdrawal, conformity remedies and other mandatory rights apply independently of both exclusions.
These voluntary offers are additional to mandatory rights. Consumers purchasing at a distance may have a statutory 14-day withdrawal right and rights when digital content or services do not conform to the contract. Any exception for immediately supplied digital content or fully performed services applies only when the legal conditions, including any required express request, consent and acknowledgement, have been met. First use of AI Enhance does not by itself waive statutory rights. We will handle applicable statutory withdrawal and conformity claims according to law.
Complaints and conformity
You may submit a complaint about a purchased product or service to support@implecode.com or using the postal details on our Contact page. We respond to consumer complaints within 14 days unless a different period applies by law. Consumers have the statutory remedies available when digital content or services do not conform to the contract. These rights apply independently of our voluntary refund offers.
5. Support and consulting
Support covers the purchased product and entitlement described in your order. It does not automatically include custom development, third-party product support, hosting administration, content entry or recovery of missing backups. Consulting and custom work require an agreed scope, deliverables, fees and any timetable. You must provide the cooperation and lawful access reasonably necessary to perform agreed work.
Support is provided through our stated channels during available working hours. Response and completion times are estimates unless expressly guaranteed in writing. Back up your website and test changes before applying them to a live business system. Do not send passwords or personal or confidential records through ordinary support messages; ask for an appropriate access method when necessary. If you grant us access to your WordPress installation, follow the separate temporary-account procedure in our Support Policy.
Use of support is also subject to the acceptable-use rules in section 9. We may apply proportionate communication or access restrictions where necessary to address serious or repeated violations of those rules.
6. AI Enhance: operation and limits
AI Enhance helps prepare or revise content you select in supported WordPress fields. Selected values, reference and context fields, answers to clarifying questions and selected controls are sent through impleCode servers to the configured AI model provider, currently OpenAI. Requests may be queued, processed asynchronously or combined into processing batches. Review the data-sharing disclosure before enabling the service.
Your plan controls eligible websites, models, features and enhancement allowances. Included monthly enhancements refresh for the applicable period and unused included allowances do not roll over. Extra enhancement packs are subject to the plan eligibility and conditions shown when purchased. Available balances, current entitlement and service restrictions determine whether an enhancement can run. We may restore allowances for failed jobs under the service’s processing rules.
Models, features and availability may change for justified reasons, including security or legal requirements, prevention of abuse, technical or compatibility changes, changes to third-party models, APIs or infrastructure, capacity requirements, or improvements to the service. We may apply reasonable technical, security, rate and capacity limits. We do not promise uninterrupted availability, a particular completion time or a service-level agreement unless separately agreed.
For consumers, changes to an ongoing digital service will be made only as permitted by applicable law and without additional cost where required. We will clearly inform you of material changes. If a change materially and negatively affects a consumer’s access to or use of the service, we will provide any advance notice, termination right or other remedy required by law.
7. AI input restrictions and Optional Content Analysis
Do not submit personal data, sensitive data, confidential information, secrets, children’s data, payment or financial-account data, authentication credentials, health information, government identification numbers, trade secrets or otherwise regulated data to AI Enhance. Remove or replace such information before submitting any field, context or answer. This restriction also covers information about customers, employees and other people. You warrant that you have the rights and authority needed to submit the permitted content. If prohibited data is submitted accidentally, stop further submissions and contact support promptly with the request details, without repeating the prohibited data in the message.
Optional Content Analysis is checked by default. While it remains enabled, impleCode retains submitted fields, generated fields and selected marketing controls to review examples and improve the service for 90 days, followed by scheduled cleanup. It is an optional service-improvement setting. You can uncheck it to stop collection for future requests. Existing examples remain subject to the 90-day limit; you may request earlier deletion through support.
You retain your rights in submitted content. You grant impleCode and its processing providers a limited licence to transmit, host and process that content to provide the requested service and, while Optional Content Analysis is enabled, to review the retained examples for the stated service-improvement purpose. This does not grant a right to sell your content or publish it as a customer example without separate permission.
8. AI output and your review responsibilities
To the extent we have transferable rights in generated output, we assign them to you. Applicable law and third-party rights still apply. AI output may be inaccurate, incomplete, misleading, non-unique, unprotectable by copyright or similar to content generated for another person. We do not guarantee ownership exclusivity, non-infringement, search rankings, sales or other commercial results.
You must review, verify and approve output before applying or publishing it. Check factual claims, product specifications, prices, safety statements, references and intellectual-property rights. You remain responsible for published content and any legally required AI disclosure or labelling. Do not use AI Enhance to make professional, medical, legal, financial or other high-impact decisions about people, or as a substitute for qualified professional judgement.
9. Acceptable use and third parties
Do not use our services for unlawful, fraudulent, abusive or infringing activity; impersonation or deceptive claims; malicious code; attempts to extract secrets; unauthorized access; evasion of quotas or security controls; or interference with another user’s service. Do not submit content you lack permission to process. Report suspected misuse through support.
Do not threaten, harass, discriminate against or otherwise abuse our staff. Repeated unreasonable demands that fall outside the purchased scope, have already been substantively answered, or continue after reasonable communication boundaries have been explained may also constitute abuse where they materially disrupt support. Good-faith complaints, reasonable follow-up on unresolved issues, escalation and the exercise of contractual or legal rights do not constitute abuse merely because they involve repeated contact.
Third-party software, websites, payment providers and AI providers have their own terms and privacy practices. We do not control their independent services. Links do not imply endorsement. Our responsibilities for the service you buy remain subject to these terms and applicable law.
You may provide feedback voluntarily, and we may use non-confidential feedback to improve our products and services without an obligation to compensate you.
10. Availability, changes, suspension and termination
We may update these terms where reasonably necessary to reflect changes in applicable law or regulatory requirements, changes to our products or services, security or technical requirements, changes to third-party services on which our services depend, or to clarify or correct these terms. We will not use such changes to retrospectively alter completed purchases or remove accrued rights.
Where a change materially affects an ongoing service or your contractual rights, we will provide reasonable advance notice and any consent, cancellation right or other protection required by applicable law. Changes to AI Enhance are also subject to the rules in section 6.
Neither party is responsible for delay or non-performance to the extent, and for the period, that an event beyond its reasonable control actually prevents performance, such as a natural disaster, war or widespread infrastructure outage. Only the affected obligations are suspended. The affected party must give reasonable notice and take reasonable steps to limit the impact and resume performance. Obligations accrued before the event, including sums already due, remain payable or enforceable. If the event materially prevents performance of an ongoing service for more than 60 days, either party may terminate the affected service by notice. Mandatory rights and remedies, including any required refund, remain unaffected.
We may restrict or suspend access where reasonably necessary to address non-payment, suspected compromise, unlawful use, material breach, serious or repeated abuse under section 9, or threats to service or staff security. Where appropriate, we will explain the reason and give you a reasonable opportunity to correct the issue before further action. We may terminate an affected service for an unresolved material breach or serious or repeated misconduct, subject to applicable law and any mandatory rights or remedies.
After entitlement ends, hosted services, support and updates may stop. Software licence rights already granted under the GPL continue under that licence. Relevant payment obligations, intellectual-property provisions and provisions intended to survive termination remain in effect. Data is handled according to the Privacy and Cookies Policy and applicable retention obligations.
11. Warranties and liability
We will perform paid services with the care required by applicable law. Except for express commitments and mandatory rights, services are provided on an “as available” basis without a promise that every feature will meet every requirement or work with every third-party configuration.
For business customers, to the extent permitted by law, we exclude liability for indirect or consequential loss, lost profits, lost opportunities and avoidable data loss, and limit aggregate contractual liability to the fees paid for the affected service in the preceding 12 months. These limits do not exclude liability that cannot lawfully be excluded, including intentional misconduct, or reduce mandatory consumer remedies.
A business customer is responsible for third-party claims arising directly from its unlawful input or use of output, infringement of input rights or material breach of these terms, to the extent caused by that customer. This obligation does not cover loss caused by our own breach or fault and is subject to applicable law.
12. Governing law, notices and interpretation
Polish law governs these terms. For business customers, except where mandatory law gives the customer consumer or equivalent protections, disputes are submitted to the competent court in Wrocław, Poland. Consumers retain the protection of mandatory laws and access to courts or remedies available in their country under applicable rules. Please contact us first so we can try to resolve a concern.
Send contractual notices to support@implecode.com or the postal address on our Contact page. We may contact you through the email address attached to your order or account. Keep that address current. If a provision is unenforceable, the remaining provisions continue to apply so far as the law permits. A delay in enforcing a right does not waive it.
Assignment and transfer
You must obtain our prior written consent before assigning contractual rights or obligations or transferring an account or service entitlement, including in connection with a website or business sale. We will not unreasonably withhold consent to a legitimate transfer. We may assign or transfer the affected contract or service to an affiliate, successor or buyer of the relevant business or service with reasonable written notice to you, provided the recipient assumes the affected obligations. Neither restriction nor transfer reduces GPL rights in delivered software, mandatory customer rights or accrued claims.
Entire agreement
These Terms, the applicable product or order description, order confirmation, and any signed or separately agreed written statement of work form the agreement for the relevant purchase or service. As stated in section 1, a separately agreed written statement of work takes precedence for the work it covers. This agreement supersedes prior discussions, proposals and statements about the same subject only to the extent permitted by law. Nothing in this clause excludes liability or remedies for fraud or misrepresentation, required pre-contract disclosures or information incorporated by mandatory law, or non-waivable consumer rights.
In these terms, “we”, “us” and “impleCode” mean the operator identified in section 1; “you” means the customer or authorized user; “products” means supplied software; “services” includes support, consulting and hosted AI Enhance; and “consumer” has the meaning given by applicable law.